Privacy Policy

We are committed to protecting and respecting your privacy. This policy sets out the principles on which any personal data that we collect from you or that you provide to us will be processed by us. Please read the privacy policy carefully to understand what personal data we store and how we handle it.

Information we may collect from you

We collect information when you register on the website, take part in competitions, subscribe to our mailing, send us feedback or contact us via the website. The information may include your name, address, username, profile pictures or email address, but may also include information such as your IP address or information about your preferences and shopping habits.

If you log in to one of our sites using a social login, you give us access to your social data on the relevant social network.

Information about your visit, including the pages you visit before and after our site and the products you view or search for.
Length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse the page.
E-mails sent as part of our marketing programs use the so-called clear gifs (web beacons). These tell us whether the email has been opened. You can turn off web beacons by turning off "including images" in your email.

If you use one of our mobile applications, we may also collect information about how you use our application.

When you visit our website, we may use cookies and other technologies to automatically collect technical information, including your IP address, login information, browser type and version, device identifier, location and time zone setting, plug-in types and browser versions, operating system and platform, page response time and download errors.

Information we receive and will receive from other sources:

We may work with and receive information about you from third parties (including, for example, business partners, technical, payment and delivery subcontractors, advertising networks, analytics providers and search information providers). We may also collect information about you from publicly available sources, including publicly available content on social media.

Kids

We do not intend to collect personal information online from children under 13 years of age or as required by local law. This website has been designed and intended for use by adults. If you are a child of the age where parental consent is required in your country, you should review the terms of this privacy notice with your parent or guardian to make sure you understand and accept them.

If we discover that we have collected information from a child without the consent of a parent or guardian, if such consent should have been obtained, we will delete that information as quickly as possible.
Eligibility to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to conduct age verification and enforce any age restrictions.

Storage of personal data

We do not currently store or process any personal data outside the European Economic Area (“EEA”).

We are committed to keeping your personal information secure and take all reasonable precautions to keep your personal information secure and require trusted third parties who handle your personal information to do the same.

However, transmitting information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we receive your information, we will use strict procedures and security features to try to prevent unauthorized access.

How we use your information

We may use information we hold about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and your computer.
To enable you to participate in interactive features of our services when you choose to do so.
To provide you with a tailored and relevant experience. We may display relevant advertising tailored to your preferences when you visit our websites or social media channels and measure the effectiveness of this advertising.
To notify you about changes to our services.
To reach you on social media, directly 

or through customized advertising content.
In an anonymous form to better understand our customers and how we can improve the quality of our website, products and services.
We may also use information we hold about you to provide you with information, products or services that you request from us or that we think may be of interest to you. This may include contacting you by email or text message if you have registered to receive communications from us or have otherwise consented to receiving such communications. You can unsubscribe from future emails or text messages by using the instructions included in each message.

Some of our sites and applications allow users to upload their own content. Please note that any content you upload to one of our social media platforms may be viewed publicly and you should be careful when giving out certain personal information, such as financial information or address details, via these platforms. We are not responsible for any actions taken by others when they post personal information on one of our social media platforms.

Disclosure of Your Information

We rely on trusted third parties to perform a number of business operations on our behalf. We only provide them with the information they need to provide the service and require them not to use your information for any other purposes. We always make every effort to ensure that all third parties we work with keep your personal data secure and comply with the General Data Protection Regulation (formerly the Data Protection Act). We may share your personal information with third parties if:

provide services to us, in which case we will require them to keep your personal data secure and confidential and only use it in accordance with your instructions.
we, or substantially all of our assets, are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.
we are required to disclose or share your personal data in order to comply with any legal obligations or in order to enforce or apply our terms of use or other agreements; or to protect the rights, property or safety of us, our customers or others.
We have specifically obtained your consent, for example, if you take part in a competition or promotion that we organize with a partner.
We will never sell your personal data.

Your rights

It is important that you can control your personal data. You have the right to ask us not to process your personal data for marketing purposes and not to contact you if you do not wish to do so. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to third parties for such purposes. You can exercise your rights to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us.

Access to information

The General Data Protection Regulation (formerly the Data Protection Act) gives you the right to access information about you. Your right of access may be exercised in accordance with the General Data Protection Regulation.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. There is no obligation to inform about such changes.

About us

For the purposes of the General Data Protection Regulation, the data controller is:

COSMETRADER Sp. z o. o. street Obywatelska 2a, 80-259 Gdańsk